Refund policy
Thank you for shopping at Rangila Dhaga. We are committed to providing you with high-quality sustainable clothing made from cotton fabric. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
Return Policy:
- You have 14 calendar days from the date you received your item to initiate a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Your item needs to have the receipt or proof of purchase.
Refund Policy:
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges:
- If you wish to exchange your item for a different size or color, please contact us within the 14-day return period. Exchanges are subject to availability.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us:
- By email: rangiladhagaweb@gmail.com
- By phone: +91 8076128801
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Address for Returns:
Rangila Dhaga 52/10 Chitranjan Park New Delhi, 110091 India
Please ensure that you securely package your return to prevent any damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance. Rangila Dhaga is not responsible for any items lost or damaged during the return process.
Effective Date:
This Return and Refund Policy is effective as of 27/052024 and is subject to change without notice. Please review this policy periodically for updates or changes.
Thank you for shopping with Rangila Dhaga!